Organizational growth of Houthoff calls for scalability of telephony
Vianen - Houthoff, one of the largest law firms in the Netherlands, has chosen Managed Service Provider Avit Group, as their partner for the implementation of their renewed telephony environment and video conference equipment. Houthoff is now using Hosted Avit Collaboration Services, which includes Cisco Webex Teams and Collaboration. This implementation contributes to the realization of Houthoff's growth ambitions. The renewed IT environment enables them to collaborate virtually anytime and anywhere in a secure manner, making the company more efficient and effective.
Effective communication, also during the corona crisis
After a successful Proof of Concept, the implementation of the updated telephony environment and video conferencing equipment started in September 2019. Meanwhile, Cisco Collaboration end-points and Webex teams have been implemented. This enables Houthoff employees to always be in easy contact with each other and with clients, also during the corona crisis. Think of online collaboration in the form of reviewing or working on documents, calling and holding meetings. This can be done regardless of location and time zone. At the moment, the final touches are being made to the implementation of the new telephony environment. This will be completed next summer.
Joey van Ginkel, IT manager at Houthoff: "Our telephony environment that we were using had reached its maximum capacity. Because our organization is growing, a scalable telephony environment is crucial. We also had the desire to replace the video conferencing equipment. We chose Avit Group as our partner for the professionalization of our telephony and video environment, because of their expertise and service. In addition to being very knowledgeable about the products they implement, they actively join our reflections for the entire process. During the implementation there were challenges that were not directly part of Avit's responsibility. They grasped these with both hands and came up with out-of-the-box solutions. The solution-oriented approach is characteristic of Avit. In addition, they take their time for adoption. This is appreciated by the entire organization."
Umut Kilicarslan, Industry Sector Unit Manager at Avit: "We are proud to have added Houthoff to our portfolio. Besides our knowledge and expertise, we are very pleased that the personal aspect in cooperation has also been a decisive factor in choosing Avit. Putting the customer first, maintaining personal contact and always offering a helping hand are in our DNA. We really want to create a long-term partnership with our customers, in which we like to contribute to the growth of the organization and IT developments as a partner. We are pleased that this approach has been decisive for this partnership."
With the professionalization campaign of its telephony and video environment, Houthoff is ready for the future. Thanks to the Hosted Avit Collaboration Services, the company is realizing an efficiency boost in online communication. In this day and age, this is more relevant than ever.