Edwin Idema

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“When it goes this well, just as was promised: that gets me very excited.”

Edwin Idema, Senior manager infrastructure Europe bij ASICS

“We had been looking for a supplier to bring our VoIP system in Germany to our international European Distribution Center there. That search led nowhere, though. When we sat down to talk to Cisco, they were able to recommend the right partner: Avit. Their account manager arrived within the hour. I was sceptical at first, because we had just gone seven months without a telephone service in our EDC. The people of Avit identified the problem quickly and knew exactly how our infrastructure had to be modified. The Proof of Concept we conducted was also handled quickly, professionally and successfully. After another three months, we got our system for Unified Communications, exactly as we wanted it. The whole process took a bit longer because we first had to upgrade our network. These days, we are setting up an EMEA-wide Collaboration platform, again with Avit and with Cisco technology. The tricky thing is that we are a true Microsoft business, while our mail system runs on Google. The integration of those worlds presents quite a challenge. I am very glad to have Avit as a single point of contact for issues related to the network, VoIP and Collaboration. Their project management is on point; they are on top of everything and keep every detail in mind. They are quick and flexible. Highly professional. When it goes this well, just as was promised: that gets me very excited.”