IT SERVICE COUNTER PERSONNEL
IT SERVICE COUNTER PERSONNEL
The digitalization of our society is a fact. Companies and governments are moving in the transformation towards a 'digital business'. The competition arena is complex, the urge for innovation is strong. Quality of IT is essential to every organization and we are at the forefront in this. We are Avit.
As an innovative Managed Service Provider for IT services, we are joining this transformation because we are convinced of the opportunities that a 'digital business' and a digital society offer.
WHAT ARE WE LOOKING FOR?
As an IT Service Counter Representative for our customer Asics in Hoofddorp, you will be working in an environment where you can learn a lot. This is your growth path to next level IT functions, both technically and on a process level. You execute Incidents and Service Requests as effectively and efficiently as possible. In a self-managing team you will work independently. If necessary, you take care of dispatching and following up tickets to the 2e and 3e line, or to external partners. With administrator access to the customer environment, you can help tackle complex issues.
WHAT DO WE ASK FOR?
- A completed Secondary Vocational education (ICT), preferably with at least one year of relevant work experience;
- ITIL Foundation v3 or v4;
- Good knowledge of Dutch and English in both word and writing;
- MCSA (or partial certifications) is a plus, Microsoft 365, Office 365 and/or certification desktop support (MTA);
- Experience with standard Office applications, Active Directory, Azure and similar user and management applications, and knows your way around Windows 10;
- Solution-oriented, driven, social and confident;
- Living in the Amsterdam area, in possession of a driving license.
*Acquisition based on job offers is not appreciated.
WHAT DO WE OFFER YOU?
At Avit we believe in developing the talents of our employees. In a challenging work environment you get room for your own initiatives and plenty of opportunities to expand your knowledge and skills through various training opportunities. We are an agile organization with over 180 employees and locations in Emmeloord, 't Harde, Vianen and Antwerp. The lines are short and the hierarchy is flat. Avit is a pleasant company to work for, where ambiance and helpful attitude towards coworkers are of paramount importance.
- An exciting and varied position in an inspiring and friendly work environment;
- An enthusiastic team of colleagues with extensive knowledge and experience;
- Working from our offices in Vianen, Emmeloord, 't Harde or from home;
- Personal development through our training opportunities;
- Lunch facilities in the office;
- Free fitness in the office;
- Sports and social events together with your colleagues;
- Collective pension plan and health insurance;
- 26 vacation days (for full-time employment);
Interested and ready for this new challenge? Please respond immediately and send your CV and short motivation to Avit attn. Linda de Boer.